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Acute Vision

Customer Service Associate

Overview

We are looking for a customer-focused Customer Service Associate to join a fast-paced wellness and retail environment. The role involves welcoming customers, understanding their concerns, providing clear guidance, managing follow-ups, and ensuring a smooth in-store customer experience.

The ideal candidate should have strong communication skills, a professional personality, and experience in customer-facing roles such as retail, hospitality, wellness, beauty, aviation, or related industries.

No. of Vacancies
1
Specific Skills
  • Excellent customer service and relationship management skills.
  • Strong verbal communication and interpersonal skills.
  • Confident English communication for customer consultations.
  • Fluency in Hindi or the relevant local language.
  • Good listening and problem-solving abilities.
  • Comfortable using CRM software and digital communication tools.
  • Basic knowledge of WhatsApp-based customer communication.
  • Professional grooming and presentation.
  • Ability to work in a fast-paced retail or customer experience environment.
Additional Requirements
  • Must be comfortable working in rotational shifts.
  • Willingness to work 6 days a week.
  • Candidates should be locally based or able to commute conveniently to the assigned experience center.
  • Candidates should maintain a professional appearance and grooming standard.
  • Comfortable handling customer conversations in English.
  • Ability to maintain accurate customer records and use CRM tools.
  • Good interpersonal skills with a customer-first approach.
Job Nature
Full Time
Educational Requirements
Graduate in any discipline from a recognized institution
Experience Requirements
1 year
Job Location
Bangalore
Job Level
Executive

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