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Acute Vision

Customer Service Associate

Overview

We are looking for a customer service associate to provide a professional and personalized customer experience at experience centers in Pune and Thane. The role involves customer engagement, consultations, follow-ups, relationship management, CRM updates, and supporting daily center operations. Candidates should have strong communication skills, a customer-focused approach, and a professional presentation.

No. of Vacancies
1
Specific Skills
Customer Service, Customer Relationship Management, Communication Skills, Customer Engagement, Follow-Up, CRM, Retail Operations, Problem Solving, WhatsApp Communication, Consultative Selling
Additional Requirements
  • Strong English communication skills.
  • Fluency in Hindi or the relevant regional language.
  • Professional grooming and presentation.
  • Comfortable using CRM systems, WhatsApp, and digital tools.
  • Customer-facing experience in hospitality, wellness, beauty, salon, aviation, luxury retail, or similar industries preferred.
  • Candidates should be based in or near Pune or Thane.
  • Willingness to work rotational shifts, 6 days per week.
Job Nature
Full Time
Educational Requirements

Graduate in any stream

Experience Requirements
1+ Year
Job Location
Maharashtra, Pune
Job Level
Executive

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