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Sr. Executive SCM Jobs in Mumbai – Apply Now

Overview

Sr. Executive – SCM Jobs in Mumbai

We are hiring a Senior Executive – Supply Chain Management (SCM) for a leading operations and omni-channel fulfillment role in Mumbai. This is an excellent opportunity for professionals with 3+ years of experience in supply chain management, operations, logistics, warehousing, or quick commerce environments.

As a Senior Executive – SCM, you will be responsible for managing end-to-end order fulfillment, coordinating with partner stores and logistics teams, monitoring inventory movement, ensuring timely deliveries, and optimizing supply chain operations. Candidates with strong analytical skills, operational expertise, and experience in handling real-time order flows within fast-paced environments will be preferred.

No. of Vacancies
1
Specific Skills

Order Fulfillment & Coordination

  • Manage daily order flow between dark stores and retail partner stores
  • Monitor orders and ensure timely acceptance, packaging, and dispatch
  • Coordinate with delivery teams for pickups and order consolidation
  • Track real-time order status and resolve delays

Partner Store Management

  • Coordinate with store managers for smooth operations
  • Train store staff on order handling and packaging processes
  • Ensure adherence to order cut-off timings

Packaging & Quality Compliance

  • Ensure proper packaging standards for all orders
  • Maintain consistency in packaging quality and customer experience

SLA & Performance Management

  • Ensure deliveries are completed within defined timelines
  • Track KPIs like on-time delivery, fill rate, and accuracy

Communication & Reporting

  • Maintain coordination with stores and internal teams
  • Share daily reports on order performance and delays
  • Escalate operational issues proactively
Additional Requirements
  • Order Acceptance SLA: Less than 5 minutes
  • On-time Delivery Rate: 95% or above
  • Packaging Quality Score: 100%
  • Hybrid Order Accuracy: 98% or above
  • Store SLA Compliance: 95% or above
Job Nature
Full Time
Educational Requirements
  • Graduate in any discipline
  • 2–4 years of experience in operations / omni-channel / supply chain
  • Strong knowledge of order management and fulfillment processes
  • Experience in quick commerce or retail operations is a plus
  • Good communication and stakeholder management skills
  • Proficiency in MS Excel / Google Sheets
  • Ability to work in a fast-paced environment
Experience Requirements
3+ Years
Job Location
Mumbai
Job Level
Sr. Executive

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